Refund Policy
Last updated: April 5, 2026
Refunds for App Store Purchases
If official VivyShot binaries are sold through Apple’s App Store, Apple handles billing and refunds, and eligibility is determined by Apple’s policies.
How to Request a Refund
To request a refund, use Apple’s official process:
- Go to reportaproblem.apple.com
- Sign in with your Apple ID
- Find your VivyShot purchase
- Select "Request a refund" and follow the prompts
Current Product Status
VivyShot is currently priced as a free base app, a $9.99 one-time Lifetime unlock for capture transitions, microphone audio export, webcam and keystroke overlay export, GIF export, capture statistics, HEVC, 60 fps, and high-bitrate exports, and an optional $24.99 Supporter purchase that includes Lifetime plus an in-app supporter badge and extra support for independent development.